Privacy Policy
Winteravonden aan de Amstel wants to provide you with the best possible service when you visit our website. Therefore, in certain cases, we must process your data. We take your privacy very seriously and treat your information with the utmost care and in accordance with the applicable privacy laws and regulations.
For which purposes does Winteravonden aan de Amstel process my personal data?
We use the personal data provided by you at the time of purchase at the cash desk, via the telephone or via the website, for the following purposes:
to organise an event;
to carry out and/or process transactions (payments) submitted via the website;
to send newsletters, brochures, and magazines;
to be able to provide you with targeted news concerning the festival Winteravonden aan de Amstel, interesting offers and products or services (unless you have a registered opt-out);
to conduct customer satisfaction surveys;
to enable you to use our website.
Winteravonden aan de Amstel is also active on social media platforms like Facebook, Twitter, LinkedIn, YouTube, and Instagram. If you contact Winteravonden aan de Amstel via social media, we will process your data for the following purposes:
to be able to answer the questions that you ask via social media;
to contact you if you are taking part in a promotion on one of Winteravonden aan de Amstel's social media pages. We refer to the relevant promotion's terms and conditions for the details of the promotion.
Which personal data does Winteravonden Aan De Amstel process relating to me?
We only process the data that is required for the above purposes. This includes details like your name, address, town/city, tickets purchased, etc. You may submit a request to consult your file if you want a complete overview of the data that pertains to you (please see below).
How long does Winteravonden aan de Amstel retain my personal data?
Winteravonden aan de Amstel will not retain your personal data for longer than strictly necessary to accomplish the processing purposes. If you have not attended a concert, or otherwise purchased a product or service from Winteravonden aan de Amstel in the current season and in the 4 previous seasons (a season runs from 1 July to 30 June the following year), the information that was received will be anonymized in our systems. After this period, such data will only be used in an anonymized manner, for statistical purposes.
Is my personal data properly secured?
Yes, in accordance with the requirements set out in the General Data Protection Regulation (GDPR), Winteravonden aan de Amstel will ensure an adequate and appropriate level of security to prevent unauthorized processing of your personal data.
Who should I contact if I want to review my data, unsubscribe from the newsletter, or if I have other questions regarding the Privacy Policy?
You have the right to ask Winteravonden aan de Amstel for access to your personal data, and to have this data supplemented, corrected, or deleted. Contact us via info@winteravondenaandeamstel.nl to exercise this right. Winteravonden aan de Amstel will respond to your request within four weeks. Winteravonden aan de Amstel strives to implement the change within 14 business days in the event of a decision to improve, supplement, delete and/or block personal data.
You may also contact us via info@winteravondenaandeamstel.nl if you have other questions, comments or complaints regarding our Privacy Policy or regarding the use of your personal data, or if you want to unsubscribe from the newsletter, brochures, or magazines. In addition, you can unsubscribe from our newsletters by clicking on the link at the bottom of any email from Winteravonden aan de Amstel.
Can Winteravonden aan de Amstel make changes to its Privacy Policy?
Yes, Winteravonden aan de Amstel reserves the right to amend its Privacy Policy. Naturally, we will announce such changes on our website.
This Privacy Policy has been last modified on the 5th of November, 2019.